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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request travel consultation services
• Subscribe to our newsletter
• Contact us through our website or phone
• Book travel services through our platform

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our travel planning services
• Process your travel bookings and reservations
• Send you travel confirmations and updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• With your explicit consent
• To trusted travel partners for booking purposes
• To comply with legal requirements
• To protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

6. Contact Us

For privacy-related questions, contact us at:

Email: [email protected]
Phone: +1 (312) 555-0187
Address: 2847 North Michigan Avenue, Chicago, IL 60657, USA

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Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing and using TravelWise Hub services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

TravelWise Hub provides travel planning, booking, and consultation services. We act as intermediaries between customers and travel suppliers.

3. Booking and Payment Terms

• All bookings are subject to availability and confirmation
• Payment is required to secure reservations
• Cancellation policies vary by supplier and will be clearly communicated
• Service fees may apply and will be disclosed before booking

4. Customer Responsibilities

You are responsible for:

• Providing accurate information for bookings
• Having valid travel documents
• Understanding and complying with destination requirements
• Purchasing appropriate travel insurance

5. Limitation of Liability

TravelWise Hub's liability is limited to the service fees paid. We are not responsible for:

• Acts of suppliers or other third parties
• Force majeure events
• Changes in travel conditions
• Personal injuries or damages during travel

6. Modification of Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and become effective immediately.

7. Contact Information

For questions about these terms, contact us at:

Email: [email protected]
Phone: +1 (312) 555-0187
Address: 2847 North Michigan Avenue, Chicago, IL 60657, USA

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DMCA Policy

Effective Date: January 1, 2024

Digital Millennium Copyright Act Policy

TravelWise Hub respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement.

Notification of Copyright Infringement

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please notify our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and location on our website
• Your contact information (address, phone number, email address)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

DMCA Agent Contact Information

Send DMCA notices to:

DMCA Agent: Legal Department
TravelWise Hub
2847 North Michigan Avenue
Chicago, IL 60657, USA
Email: [email protected]
Phone: +1 (312) 555-0187

Counter-Notification

If you believe your content was wrongly removed, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that the removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We will terminate the accounts of users who are repeat infringers of copyrighted material.

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GDPR Compliance

Last Updated: January 1, 2024

General Data Protection Regulation Compliance

TravelWise Hub is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process your personal data based on:

• Consent: For marketing communications and optional services
• Contract Performance: To provide travel services you've requested
• Legitimate Interest: To improve our services and ensure security
• Legal Obligation: To comply with applicable laws and regulations

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

Data Retention

We retain your personal data only for as long as necessary to:

• Provide the services you've requested
• Comply with legal obligations
• Resolve disputes and enforce agreements

International Data Transfers

When we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Binding Corporate Rules

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (312) 555-0187
Address: 2847 North Michigan Avenue, Chicago, IL 60657, USA

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.